OF AN ORDER
All orders are accepted subject to our delivery
terms, art specifications and credit terms.
All these requirements must be met and confirmed
by Hirsch in order for it to be accepted by
us. If any of these terms are not met, a specific
delivery date cannot be promised by Hirsch
and you will be contacted by a customer service
No order will be cancelled without a written
request and must be approved by Hirsch before
hand. Cancelled orders are subject to all
charges for work completed and stock ordered
before order cancellation was approved. A
cancellation charge of $30.00 (G) applies.
Hirsch will accept no changes to an order
unless done so in writing and accepted and
approved by one of our customer service representatives.
Due to the nature of our products,
which are custom made to your spcifications,
50-100 percent deposit is required upon
order acceptance. No credit terms are
All copy or materials sent for use
in producing your order will be accepted by
Hirsch as being submitted in full compliance
with all applicable laws regarding trademark,
copyright, right of privacy, patent, or any
similar protections. The customer, in submitting
such copy or materials represents that the
use thereof by the factory on the items ordered
will not violate any such laws and Hirsch
hereby disclaims any liability for compliance
with such laws in the use of the customer’s
copy or materials. The customer hereby agrees
to hold Hirsch harmless for any damages arising
as a consequence of the factory’s use
of said copy or materials.
Orders and artwork can be sent to us
via e-mail. E-mailed orders will be considered
the original order. The legibility, completeness
and accuracy of the artwork and order will
be the full responsibility of the distributor.
Hirsch will not be responsible for transmission
malfunctions and computer down time. Confirmation
of receipt by us of your e-mailed order will
also be the distributor’s responsibility.
A copy of your artwork and order should also
be faxed to factory, marked “Confirmation
of E-mailed Order” with date, in order
to insure all information that was e-mailed
Faxed orders are considered originals. If
you confirm your order by mail, be sure to
mark on your mailed order “Confirmation
of Faxed Order”.
We assume no responsibility if a handwritten
order is submitted and misprinted.
OVERS AND UNDERS
All orders that are imprinted are subject
to a plus or minus of 5% merchandise.
Our normal production time is approximately
7-14 working days on rush items and
for custom products shipped from overseas
3-6 weeks (via AIR FREIGHT) or 5-6 weeks
(via OCEAN FREIGHT). Any alterations
to normal product specifications, or
packaging changes, may have an effect
on delivery time. If this is of concern,
please verify with our customer service
team that your deadline can be met.
Orders requesting shipping in less than
our normal production time are subject
to rush charges and your ship date must
also be approved by our customer service
Prices are subject to change on 30 days
notice. Written quotations are valid
for 60 days unless otherwise specified.
For pricing exceeding end column quantities,
please contact factory for a custom
quotation. In between quantities will
be billed at the lower quantity price.
Prices on rush items are FOB NJ and
custom items are FOB NY (JFK) or CA
Quotations issued by Hirsch are for price
and delivery only and do not guarantee automatic
acceptance by Hirsch. All verbal offers are
not binding until they are confirmed in writing
by a sales representative.
RETURNS AND REPLACEMENTS
Our Customer Service Department must approve
all returns for repair, replacement or credit.
Merchandise returned without authorization
will not be accepted and will be returned
to sender. Credit will only be considered
for merchandise that has our approval to be
Our terms are 50 to 100 % deposit upon
placement of an order and balance before
shipment. We accept Visa and MasterCard,
but are subject to a 3% convienience
fee. All convienience fees are paid
to a 3rd party, that processes the credit
card transactions. We do not retain
any portion of this fee. All payments
must be in US funds.
All artwork, designs and trademarks
imprinted on the products displayed in this
catalog are reproduced only as examples of
the type and quality of the products we offer.
They are not intended to represent that the
products are either endorsed by, or produced
for the owners of the artwork, design, or